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lynnmarie3 Student
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order scan or copy from laptop to direct printer is no longer available

Microsoft Windows 10 (64-bit)

I can scan or copy from my printer, but when I try to do so from my laptop the application that used to pop up when I wanted to do this is no longer there. How can I get it back? I am connected to the printer wirelessly

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HP Recommended

order scan or copy from laptop to direct printer is no longer available

@lynnmarie3 

 

Firstly you can't order Copy from your computer, you have to do from your printer.

 

>>>> the application that used to pop up when I wanted to do this is no longer there

 

Which application did you use for Scan ? Please use HP Scan Extended using the following software (download and install):


        ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, for Windows 10:


  (a) Hit Win key,
  (b) Scroll down to HP group/folder,
  (c) Double click "HP Scan Extended"


You can put a shortcut on Taskbar or Desktop

 

Regards.

BH
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