07-19-2019 04:41 PM
I can scan or copy from my printer, but when I try to do so from my laptop the application that used to pop up when I wanted to do this is no longer there. How can I get it back? I am connected to the printer wirelessly
07-19-2019 05:08 PM
Firstly you can't order Copy from your computer, you have to do from your printer.
>>>> the application that used to pop up when I wanted to do this is no longer there
Which application did you use for Scan ? Please use HP Scan Extended using the following software (download and install):
Once it's downloaded and installed, for Windows 10:
(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"
You can put a shortcut on Taskbar or Desktop
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.