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HP Recommended
HP Laptop - 15-dw2013nt
Microsoft Windows 10 (64-bit)

When I try to use any strong application or game on my computer it suddenly starts working very loud since the day i bought it. With cpu power set to %100 from windows power settings tab cpu usually works around 2.60 to 3.50(max) but when I open an application, after a while it decreases to 0.20 GHz and makes doing anything impossible. Although when I set the power to %99 cpu runs at 1.20 GHz and doesn't create a problem except slower applications and less fps (30 on league of legends) I think this is a problem about software because pc has been like that since I bought it first time. 

2 REPLIES 2
HP Recommended

Hi @burak_lol,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It seems like your HP Laptop is experiencing performance issues, and it's a good idea to troubleshoot the problem. Here are some steps you can take to address the issue.

 

  • Check for Background Processes: Make sure there are no unnecessary background processes consuming your CPU resources. Open the Task Manager (Ctrl + Shift + Esc), and check the "Processes" tab to see which applications are using the most CPU. You can close any unnecessary programs to free up resources.
  • Update Graphics Drivers: Ensure that your graphics drivers are up to date. Outdated or incompatible drivers can cause performance issues. Visit the official HP website or use Windows Update to check for the latest driver updates.
  • Power Settings: Since you mentioned changes in CPU behavior based on power settings, it's worth adjusting them appropriately. Try setting the power plan to "Balanced" and see if the issue persists.
  • BIOS Update: Check if there are any BIOS updates available for your laptop on the HP support website. Sometimes, BIOS updates can improve system stability and performance.
  • Temperature Monitoring: High temperatures can lead to throttling and decreased performance. Install a temperature monitoring tool like HWMonitor or Core Temp to check if your laptop is running too hot. If temperatures are high, consider cleaning the laptop's vents and fans or using a cooling pad.
  • Malware Scan: Perform a thorough malware scan using Windows Defender or a reputable antivirus program to ensure that your system is not infected.
  • Windows Update: Make sure your operating system is fully updated. Sometimes, system updates can address performance-related issues.
  • HP Support Assistant: Use the HP Support Assistant (if pre-installed on your laptop) to check for updates and perform system diagnostics. It can help identify and resolve common hardware and software issues.
  • Reinstall GPU Drivers: Uninstall your current GPU drivers and then reinstall them. This can sometimes resolve driver-related issues.
  • Check for Resource-Intensive Applications: Certain applications or games may be more demanding on your system. Ensure that your laptop meets the recommended specifications for the applications or games you are using.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
HP Recommended

ive already tried all of the above a million times. they dont work.

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