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HP Recommended
hp notebook 154-n028tx
Microsoft Windows 7 (64-bit)

i cant the software for my pci simple communication controller

 

this from the deatais tab of the hardware ids

 

PCI\VEN_8086&DEV_9C3A&SUBSYS_2166103C&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_2166103C
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780

 

please help me with the driver thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver...

 

This package provides the Intel Management Engine Interface (MEI)Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66636.exe

 

Here is a partial copy and paste of the driver setup information file, which shows support for the ID you posted...

 

[Intel.ntamd64.6.1]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9C3A

View solution in original post

8 REPLIES 8
HP Recommended
 
 
Product Name: hp notebook 15-n028tx
Operating System: Microsoft Windows 7 (64-bit)

i cant the software for my pci simple communication controller

 

this from the deatais tab of the hardware ids

 

PCI\VEN_8086&DEV_9C3A&SUBSYS_2166103C&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_2166103C
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780

 

  made a mistake in the spelling before about the product name.

please help me with the driver.

thanks

HP Recommended

Hi:

 

You need this driver...

 

This package provides the Intel Management Engine Interface (MEI)Driver for the supported notebook models and operating systems. TheIntel Management Engine Interface enables communication between thehost operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66636.exe

 

Here is a partial copy and paste of the driver setup information file, which shows support for the ID you posted...

 

[Intel.ntamd64.6.1]
; DisplayName               Section           DeviceId
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1E3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1CBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1DBA
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_1D3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_8C3A
%TEE_DeviceDesc%=TEE_DDI_x64, PCI\VEN_8086&DEV_9C3A

HP Recommended

hello,

I still have no solutu=ion for the problem.

I appreciate your help and quick reply, thanks for that.

 

please if more help regarding the matter.

thanks again

HP Recommended

You're very welcome.

 

The only other suggestion I can offer would be to try manually installing the driver I posted as follows.

 

Go to the device manager, and click on the PCI Simple Comms Controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the driver file I posted.

 

That folder will be located in C:\SWSetup\sp66636.

 

Make sure the Include Subfolders box is checked, and see if the driver installs that way.

HP Recommended

thanks for following uo with my quiery.

but it it didnt work either.

is there any other driver besides the one you sent me that could work?

thanks for helping again

HP Recommended

You're very welcome.

 

Try this driver, and that would be the last suggestion I can offer.  I have no idea why the driver I posted didn't work since it clearly shows support for the hardware ID you posted.

 

This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76159.exe

 

I checked the file contents and this driver also contains support for the hardware ID you posted.

HP Recommended

HELLO, THAMKS HEAPS FOR YOUR HELP.

IT WORKED, BUT UNFORTUNATLY SOMETHING ELSE CAME UP, WHEN I CONNECT MY PHONE

 

 

 

MTP USB Device

 

Hardware IDS:

 

USB\VID_04E8&PID_6860&REV_0400&MS_COMP_MTP&SAMSUNG_Android
USB\VID_04E8&PID_6860&MS_COMP_MTP&SAMSUNG_Android
USB\SAMSUNG_MOBILE&MS_COMP_MTP&SAMSUNG_Android
USB\SAMSUNG_MOBILE&MI_00
USB\Vid_04E8&Pid_6860&MI_00
USB\Vid_04E8&Pid_6860&Class_06&SubClass_01&Prot_01
USB\SAMSUNG_MOBILE&Class_06&SubClass_01&Prot_01

 

 

I really hope you can help me further with my issue. thanks

HP Recommended

You're very welcome.

 

Follow the instructions on this link to see if you can get the MTP USB Device to install...

 

https://software.intel.com/en-us/android/articles/installation-instructions-for-intel-android-usb-dr...

 

If that doesn't work, I suggest you google the issue.  There are too many different suggestions for me to tell you which one might work but the above one seems the most promising.

 

There was also this one...

 

http://www.pcdiy.com/939/how-to-fix-mtp-usb-driver-problem-in-windows-7

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