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‎12-04-2022 12:27 PM

HP Recommended
Product: HP ProBook x360 435 G7 Notebook PC (8RA65AV)
Operating System: Microsoft Windows 11

Pdf attachments to mails and pdf downloads from the internet cannot be opened with my standard pfd program (pdf elements from Wondershare) but are only opened by HP sure click secure browser.

I have to save them somewhere, open my pdf program and then open the file via my pdf program, after that save them again as a pdf file.

How can I directly open it in the right way? Or how can I get rid of this HP sure click ?

Category:
2 REPLIES 2

‎12-04-2022 01:21 PM

HP Recommended

@gdekeyzer 

 

Please download and install Adobe Reader and set it as default program to Open using the following setup  (same for Windows 11)

 

               https://helpx.adobe.com/au/acrobat/kb/not-default-pdf-owner-windows10.html

 

Regards.

BH
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‎12-07-2022 10:00 AM

HP Recommended

Thanks for the help.

Attachments now open in Adobe HP Sure click secure view. Then I go to help and click on restore installation. In the pop up I can remove the protection and then it opens in my PDF Elements. I could live with that..

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