-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- pdf attachments and downloads are not openend in my pdf pro...

Create an account on the HP Community to personalize your profile and ask a question
12-04-2022 12:27 PM
Pdf attachments to mails and pdf downloads from the internet cannot be opened with my standard pfd program (pdf elements from Wondershare) but are only opened by HP sure click secure browser.
I have to save them somewhere, open my pdf program and then open the file via my pdf program, after that save them again as a pdf file.
How can I directly open it in the right way? Or how can I get rid of this HP sure click ?
12-04-2022 01:21 PM
Please download and install Adobe Reader and set it as default program to Open using the following setup (same for Windows 11)
https://helpx.adobe.com/au/acrobat/kb/not-default-pdf-owner-windows10.html
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-07-2022 10:00 AM
Thanks for the help.
Attachments now open in Adobe HP Sure click secure view. Then I go to help and click on restore installation. In the pop up I can remove the protection and then it opens in my PDF Elements. I could live with that..