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HP Recommended
hp nptebook 15-bs212wm
Microsoft Windows 10 (64-bit)

j'ai acheté mon ordi, mais li vient sans os , a chaque fois j'essaie d''installer un système , il me dit que mon ordi manquer un pilote intel 

je ne trouve pas le pilote répertorié sur le site hp support , le pilote manquant est RST

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I do not believe that notebooks with the Celeron N4000 processors use the Intel RST driver.

 

If they do, then this would be the one that has any chance of working.

 

Intel Rapid Storage Technology Driver - Kaby Lake/Whiskey Lake

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92824.exe 

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4 REPLIES 4
HP Recommended

I do not believe that notebooks with the Celeron N4000 processors use the Intel RST driver.

 

If they do, then this would be the one that has any chance of working.

 

Intel Rapid Storage Technology Driver - Kaby Lake/Whiskey Lake

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92824.exe 

HP Recommended

Ça Ne fonctionne pas ,qq je peux faire ? Ça bloque à l’installation avec la demande d’installation d’un pilote .

HP Recommended

Hi @easytech12 ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen thank you for helping! 🙂

Regards,
MayS. 

I work on behalf of HP
HP Recommended

Hi, @easytech12 

 

Your notebook should not need any kind of storage controller driver to install Windows 10.

 

Your PC is supported by the HP Cloud Recovery Tool which you can on another Windows PC running Windows 7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

 

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