printer is not responding at forwarding email request to print the message

[whasup]

no errors   but no respons printer

[Jeet_singh]

@whasup,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you are having issues while printing. No worries, I'll be glad to help you.

To provide you with an accurate solution, I'll need a few more details:

What is the exact product number of the printer? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What exactly seems to be an issue with the printer? Do you get any error message while printing?

Have you recently made any changes before the issue started?

Have you tried to run HP Print and Scan doctor?

Are you able to print a self test page on the printer or are you able to make a copy from the printer?

Could you please respond to this post with the details as this will help me in further assisting you.

Eagerly waiting for your response!

Regards,

[whasup]

Okay ,the printer is working ,I tried the scan docter and everything works .

What doesnot work is when I open yahoo and want to forward the email to the printer adress it does not print everything keeps quiet.No respons .I only get the message back that it is send .

I think the problem is the programs coluting with each other  outlook and yahoo .

printer is a hp 6525 model

[Jeet_singh]

@whasup,

It's great to have you back and your patience is greatly appreciated.

After reviewing your post thoroughly, I suggest you try to follow the steps suggested in this support document for - HP Printers - HP ePrint Job Does Not Print

Please try these steps and let me know how it goes.

Have a great day ahead! 🙂