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‎11-30-2021 10:25 AM

HP Recommended
Product: Example: HP 4650 printer
Operating System: Microsoft Windows 10 (64-bit)

I have windows 10 HP notebook and HP 4650 printer.  When I go into "printers and scanners" and

click on my printer,  it does NOT show me a "Open queue" button.  It only shows "Manage" and "Remove device" but 

is blank where it should show "Open queue".  What can I do? 

Category:
4 REPLIES 4

‎11-30-2021 12:30 PM

HP Recommended

@pp00203 

 

>>>> When I go into "printers and scanners" and click on my printer

Where is it ? Probably you click at q wrong place.

 

When printer has a queue, system will display a printer icon at the bottom right corner, you can select the icon to get to its queue.

 

Regards.

BH
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‎11-30-2021 12:44 PM

HP Recommended

There is no printer icon at the bottom right corner or any other place.

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‎11-30-2021 12:50 PM

HP Recommended

There is a printer icon just to left of printer name but when I click on that it just brings up a display which 

has "Manage" and "Remove Device" and is supposed to say "Display Queue" but is just blank. 

 

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‎11-30-2021 12:53 PM

HP Recommended

When I then click on "Manage" it only says "Open scanner" "scanner properties" and hardware properties"

and nothing else and no printer icon on that screen either.

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