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Message 1 of 2
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Solved!

problem installing 4 drivers

HP Recommended
HP ProBook4530s
Microsoft Windows 7 (64-bit)

Hello
I install all of my drivers, but I have a problem with installing 4 of my drivers, what are the properties of these listed in blow. please help me.

thank you very much.

-----------------

1-name of the driver in the device manager: the main system device.

Drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find the driver for this device, click the Update Driver button.

details/ device instance path:(equipment id)PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30

-------------------

2-name of the driver in the device manager: the main system device.

Drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find the driver for this device, click the Update Driver button.

details/ device instance path:(equipment id)PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30 or PCI\VEN_197B&DEV_2393&CC_088000
------------------------

3-name of the driver in the device manager:Bluetooth peripheral device

Драйверы для этого устройства не установлены. (Код 28)
Нет совместимых драйверов для этого устройства.
Чтобы найти драйвер для этого устройства, нажмите кнопку Обновить драйвер.

подробности / путь к экземпляру устройства: (ИД оборудования) BTHENUM\{06a7d6e8-753a-4d7a-803d-799430aaa441}_LOCALMFG & 0000

------------------------

4-имя драйвера в диспетчере устройств: периферийное устройство Bluetooth

Драйверы для этого устройства не установлены. (Код 28)
Нет совместимых драйверов для этого устройства.
Чтобы найти драйвер для этого устройства, нажмите кнопку Обновить драйвер.

подробности / путь к экземпляру устройства: (ИД оборудования) BTHENUM\{e8ad5cb4-fb2b-4a43-8fd7-a28367d00e0a}_localmfg & 0000

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,366 64,930 22,057 33,977
Message 2 of 2
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HP Recommended

Hi:

 

For the base system devices you need this driver...

 

The JMicron Media Card Reader Driver enables the integrated media card slot on supported notebooks with supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe

 

For the bluetooth, make sure that you have installed the applicable model bluetooth driver for the model wireless network adapter your notebook has.

 

If you have done that already, the only suggestion I can offer, would be to see the info from Microsoft at the link below...

 

https://support.microsoft.com/en-us/help/2654568/error-bluetooth-peripheral-device-driver-not-found-...

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,366 64,930 22,057 33,977
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

For the base system devices you need this driver...

 

The JMicron Media Card Reader Driver enables the integrated media card slot on supported notebooks with supported operating systems.

 

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe

 

For the bluetooth, make sure that you have installed the applicable model bluetooth driver for the model wireless network adapter your notebook has.

 

If you have done that already, the only suggestion I can offer, would be to see the info from Microsoft at the link below...

 

https://support.microsoft.com/en-us/help/2654568/error-bluetooth-peripheral-device-driver-not-found-...

Was this reply helpful? Yes No
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