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03-14-2023 01:16 AM
i dont remember the account with which I activated my pre installed microsoft office 2019 student I dont know what the product key of it please help me retrieving information so that I can use my micrsoft office 2019 subscription
03-17-2023 09:12 AM
Welcome to the HP support community.
I understand that you want to install MS Office, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
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