"We're having trouble connecting to our cloud services. Please reload OMEN Gaming Hub to try again."

[ScootCoot]

When the OMEN gaming hub opens, this message appears at the top:
"We're having trouble connecting to our cloud services. Please reload OMEN Gaming Hub to try again."
Doesn't matter what I try from a list of many "...try this..." solutions(?) the message still shows...
Is the OMEN gaming hub no longer viable...?

[Madlibjack]

I have the same problem too. I have a laptop not a desktop but I think it is related with the same problem that we're having with this app. How can we solve this problem?

[Nal_NR]

Hi @ScootCoot,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Omen Gaming Hub issues with the OMEN Gaming PC.

I have a few recommendations 

• Update your Desktop computer to the latest BIOS from HP.COM
• Make sure the Windows and HP support assistant updates are up to date. 
• Uninstall the OMEN Gaming Hub from add/remove programs
• Install OMEN Gaming Hub by downloading the app from the Microsoft Store.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Nal_NR]

Hi @Madlibjack ,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Omen Gaming Hub issues with the OMEN Gaming Laptop PC.

I have a few recommendations 

• Update your Notebook computer to the latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Uninstall the OMEN Gaming Hub from add/remove programs
• Install OMEN Gaming Hub by downloading the app from the Microsoft Store.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[Madlibjack]

Well thanks for the reply. It’s not necessary at the moment because it disappeared after a while. Thanks. 🙂

[Nal_NR]

Hi @Madlibjack,

You are welcome! Do keep us posted if anything in the future. Take care