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    Windows 11 Support Center.
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HP Recommended
HP ENVY x360 Convertible 15-dr1xxx
Microsoft Windows 11

recently i updates my laptop to  windows 11  i got some updates i updated this driver HP Inc. - HIDClass - 2.1.15.24410 after that when i save any files to desktop its not showing after when i click refresh those are apearing plz help my humble request...

4 REPLIES 4
HP Recommended

Hello, I had this problem too. I fix it with pause upgrade option in windows update. After pause and reboot the upgrade this problem have disappeard, I hope this help you.

HP Recommended

Can u explain briefly...iam on windows 11 plz 

HP Recommended

This installed automatically by Windows Update and rebooted my PC outside the normal window.  That prompted me to look for a reason.  Because this installed automatically outside the normal window, I am fearful we all have a virus.  Anyone know what software component this is?

HP Recommended

Basically I did this, paused win11 updates, And the problem was gone.

 

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