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‎11-17-2021 12:01 AM

HP Recommended
Product: HP ENVY x360 Convertible 15-dr1xxx
Operating System: Microsoft Windows 11

recently i updates my laptop to  windows 11  i got some updates i updated this driver HP Inc. - HIDClass - 2.1.15.24410 after that when i save any files to desktop its not showing after when i click refresh those are apearing plz help my humble request...

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2 people had the same question
4 REPLIES 4

‎11-29-2021 04:30 AM

HP Recommended

Hello, I had this problem too. I fix it with pause upgrade option in windows update. After pause and reboot the upgrade this problem have disappeard, I hope this help you.

1 person found this reply helpful
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‎12-01-2021 08:17 PM

HP Recommended

Can u explain briefly...iam on windows 11 plz 

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‎12-03-2021 02:47 AM

HP Recommended

This installed automatically by Windows Update and rebooted my PC outside the normal window.  That prompted me to look for a reason.  Because this installed automatically outside the normal window, I am fearful we all have a virus.  Anyone know what software component this is?

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‎12-03-2021 02:58 AM - last edited on ‎12-03-2021 11:59 AM by Retired

HP Recommended

Basically I did this, paused win11 updates, And the problem was gone.

 

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