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- Re: removing preinstalled software

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08-14-2025 11:30 AM
Is it safe to remove the following preinstalled software that I do NOT use (and won't cause problems in the future):
McAfee LiveSafe McAfee, LLC 7/30/2022 1.18 GB 16.0 R41
Microsoft 365 - en-us Microsoft Corporation 7/30/2022 16.0.14326.20454
Microsoft Edge Microsoft Corporation 8/8/2025 139.0.3405.86
Microsoft OneDrive Microsoft Corporation 8/11/2025 195 MB 21.220.1024.0005
Microsoft OneNote - en-us Microsoft Corporation 7/30/2022 16.0.14326.20454
Microsoft Update Health Tools Microsoft Corporation 8/8/2025 1.00 MB 4.75.0.0
WebAdvisor by McAfee McAfee, LLC 8/8/2025 73.7 MB 4.1.1.1058
WildTangent Games WildTangent 7/30/2022 1.1.1.72
I use google chrome for a browser, but ms might have tied a lot of things to the edge browser (like back in the day when IE was expected to be installed).
Please advise
Thanks
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Accepted Solutions
10-17-2025 11:43 PM
Hello Tracey2032 ,
Thank you for reaching out. Regarding your query - removing preinstalled software that you’re experiencing.
Kindly review the instructions as below :
- please share more details about the product for precise support
- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation
- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device -
please note it is not advised from HP at any given point to delete or remove any programs that come preinstalled or are recommended however we leave that to your discretion .
This will help us narrow down the cause and suggest the best fix
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
10-17-2025 11:43 PM
Hello Tracey2032 ,
Thank you for reaching out. Regarding your query - removing preinstalled software that you’re experiencing.
Kindly review the instructions as below :
- please share more details about the product for precise support
- We at HP do not encourage using 3rd party accessories or devices , hardware upgrades unless advised in any form of hp documentation
- Find all relevant guides and drivers from the support page here on best effort basis with the limited details that we have about the device -
please note it is not advised from HP at any given point to delete or remove any programs that come preinstalled or are recommended however we leave that to your discretion .
This will help us narrow down the cause and suggest the best fix
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"