right ctrl key

[bobbybeamer]

I bought a Spectre X360 i7 last month but it is missing the right ctrl key. It hasn't fallen off there it just isn't there. There is a button which has \ or | there instead. 

In all of the photos I have seen of the keyboard it is there. 

I have attachded a photo showing whatI mean. 

It is really inconvenient. What can be done about this?

Thanks

Ben

[Sparkles1]

Hi @bobbybeamer,

Welcome to the HP Forums!

It is a terrific place to find answers and suggestions!

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I understand that you are concerned that you do not have a right ctrl key but instead it has" / l " on it.

As I am unable to verify  that is just the way it was intended to be because of the design or not,  I suggest contacting HP support for verification.  

Please contact HP support at Contact HP Support.

Please let me know if it is just the design or not.

Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as you. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!

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Good Luck!

[darlanw]

I have the same problem on my new 17-g178ca.  would you be kind enough to forward any info if you receive

thank you