I have an old samsung galaxyGT-P1000 7.1 tablet and I need to transfer my photos from t to my laptop but not having any success with samsung kies It tells me to save it then double click and follow on screen instructions but all that happens is I get a popup progress bar which stayed like this for hours I have tried several times without sucess. I used to have it OK on an old laptop.
Solved! Go to Solution.
Thank you for your query, I will do my best to help you with this issue.
I understand that you want to transfer your photos from your old Tab Galaxy phone to the PC but have not been successful. Are you having a difficulty copying other files to or from the computer? As this would be an issue with your tablet , it may be better to post your issue in the Samsung forum. Although you do not have a HP tablet, this link may help.HP Tablets - Working with Files (Android 4.4/KitKat)
Here are some links that I hope will help: Samsung Kies (from Samsung.com)
Import photos (from galaxytabforum.com)
HOW TO TRANSFER FILES FROM THE SAMSUNG GALAXY TAB TO YOUR PC (from dummies.com)
If the issue remains, please contact Samsung for assistance.
Best of Luck!
If this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the “Thumbs Up Icon” to show gratitude! :)
many thanks for taking the time to respond, I found others were having this trouble in microsort communities and a link >http://www.samsung.com/us/support/owners/app/kies , was added which allowed me to download Kies, but then there was another problem and I had to download a program from the web because there was an issue saying settings> applications> usb debugging, but I could not find this
Thank you for the update. This is out of my area of expertise and is not supported by HP. As my previous post did not help, it would be best to contact Samsung for assistance. Should you have an issue in the future with a HP product, the community is here to help. Good Luck!