scan process

[msoden]

How do I scan and  email a document from my HP 2700e printer?

[Dragon-Fur]

@msoden 

Welcome to the HP Community --

Update - Printer Software / HP Scan - Add information and example

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@msoden wrote:
Operating System: Microsoft Windows 11

How do I scan and  email a document from my HP 2700e printer?

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First,

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Scan from the printer itself supported -- What?  This printer series lacks a text-input capable printer control panel -- what you can do is limited to the buttons and icons you can press.  Scan to Email from the printer requires access to features this printer does not support.

HP Smart application can scan and "Share" content to Email.

The HP Smart app supports the "Share" to email option.

Reference

User Guide - HP DeskJet 2700e All-in-One series

Page 56

Add your Sender's email address to Microsoft / Windows mail application.

Use HP Smart (Windows) application to Scan > optionally Edit > and Share the content to Email.

Example - HP Smart - Windows - Scan > Share to Email

HP_Smart_Win_Scan_Document_Share_4

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Printer - Windows - Full Feature Software

HP Scan

Install the Full Feature Software -

Full Driver printer software includes HP Scan

HP Scan supports Scan > Email as PDF / JPEG options using Outlook (installed on the computer).

References

Video

 HP DeskJet 2700 series Printer: Download Offline Copy of Software and Install on Win 10 computer

Reference - Windows

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP Easy Start Printer Setup Software – Offline Use Only 

General Example - HP Scan - Send as PDF

9025_HP_Scan_PDF_to_Email_6

References / Resources

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

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“Print Anywhere” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

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HP Smart - Windows - Application

HP Smart is an application available in the Microsoft Store

OR

Open the Homepage / Support Website for your printer

Category Software and Drivers > Check/ Get the App

>>> How to Use >>> HP printer setup (HP Smart app)

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

NOTES: 

• Read the Terms of Use document to understand the conditions of using HP Smart products.  For example, in the HP Smart application, find the link in HP Smart > Settings (gear) > About > Click on the link for Terms of Use
• Read FAQ - including - What are the requirements to set up a printer using the HP Smart app?
• If using VPN >>Disconnect from Virtual Private Network (VPN) connection before downloading.
• Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.
• Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup.  Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
• HP Smart requires that you sign into the application using your HP Account credentials.
• When working through a Browser to access HP Smart, be sure you have Cookies enabled.  If cookies are enabled and you are having trouble, clear Cache and Cookies.   And / Or … Try a different Browser – assign that Browser as the Default. (Note:  Chrome not working?  Use / Assign a different default Browser.)
• Where possible, HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.
• “Share” to email – Before using Share, add your sender email address to the Windows Mail application

• Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
  •  FAQ examples: 
    • What are the requirements to use the HP Smart app?
    • Which printers are compatible with the HP Smart app?
    • Why do I need to sign in or create an account to use the HP Smart app features?
    • Which languages does the HP Smart app support?
  • Older versions of the HP Smart app no longer support the required login feature.
  • Update the application to the latest version to access / use HP Smart

Help Here:  Unable to download and install the HP Smart printer app

and

Check / Update  >> Every device (computer(s) and mobile) where HP Smart is installed should be running the latest version of the HP Smart application available for that device platform (Operating System / Version).

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