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doggiepaddle
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Envy 13 ah0003na
Microsoft Windows 10 (64-bit)
The computer came with MCAfee security pre-installed. I never ordered that product. Now they want money to keep the security going. I would like to switch to Microsoft firewall and security. How do I do that? It won't let me turn on the Windows firewall."
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HP Support Agent
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@doggiepaddle

 

Welcome to HP support community.

 

Uninstall McAfee in the computer

  1. Open the Start menu.
  2. Click Settings.
  3. Click System on the Settings menu.
  4. Select Apps & features from the left pane. ...
  5. Select mcAfee app you wish to uninstall.
  6. Click the Uninstall button that appears.

Turn Windows Defender Firewall on

  • Select the Start  button > Settings  > Update & Security  > Windows Security and then Firewall & network protectionOpen Windows Security settings
  • Select a network profile.
  • Under Windows Defender Firewall, switch the setting to On.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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doggiepaddle
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Thank you Sandytech. The same solution came to me in the night. I tried it and it works well. Best wishes, Doggiepaddle

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HP Support Agent
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@doggiepaddle,

 

I'm glad you got this issue sorted out.

 

Do visit our HP Forums and drop us a message anytime you need help.

 

Thank you 😀

Jeet_Singh
I am an HP Employee

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