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- several keys not working after liquid spill on hp g6 laptop

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03-26-2015 09:26 AM
Hello every one, I got some water spilled on my Hp notebook some 3 weeks ago, turned it off for couple of days and kept it on sunlight, i thought it had dried and now when I use it, the keyboard doesnt work properly. when I press all the keys hard then it works again, then doenst work again, but its all the keyboard ( right now typing through the same kaypad, see its alright 😕 ) then it will go nuts again! what to do? I dont have enough budget to pay for a new Hp keyboard
11-26-2016 11:30 AM
Hi
i am having the same problem actually and its been over 11hours since the spill and have only just realised half the keyboard is not working, i take it its a little too late to take it apart. cant find the pn number but its HP250 G450. please help, its less than 3months old
11-27-2016 02:47 PM - edited 11-27-2016 02:47 PM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers.
For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
As I understand several keys aren't working after liquid was spilled on your laptop,
If the issue occurred after an accident (such as dropping it on the floor, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan)
The best thing to do is to Contact HP so that a thorough check could be done to ensure all the parts are intact without any short circuits caused by the liquid spill
If you wish to replace the keypad on your own, you could do so at your own discretion as HP doesn't recommend changing parts outside HP.
You could find the part using this link: Click here (if you decide to replace the part).
Keep me posted,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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