• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-13-2020 02:39 AM

HP Recommended
Product: pavilion 15-cx0049ne
Operating System: Microsoft Windows 10 (64-bit)

so I installed Intel driver support assistant , and ran driver update search , I found 2 updates , one of them is to my intel graphic card. but next to the update download button was a warning :
Installing this Intel generic graphics driver will overwrite any customized driver from your Computer Manufacturer (OEM)
does my laptop have an OEM modified intel driver ?
can I use intel's stock driver update ?

1 REPLY 1

‎08-13-2020 07:37 AM

HP Recommended

Hi:

 

If it only has the onboard Intel graphics, it would be OK to update the driver with the latest one from Intel.

 

If it has a discrete graphics adapter, such as a Nvidia or AMD, plus the Intel HD graphics adapter, then don't do it because it will most likely cause the switchable graphics to no longer function correctly.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.