-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: support page forever loading

Create an account on the HP Community to personalize your profile and ask a question
04-06-2022
04:04 AM
- last edited on
04-06-2022
07:36 AM
by
Ric_ob
Hi,
The page of this product: 4JT08EA - 15-db0011nl, keeps loading forever, it's just me or it's something with this notebook?
This is the link that keep loading forever: https://support.hp.com/it-it/drivers/selfservice/hp-15-db0000-laptop-pc/20395843/model/22891588?sku=...
I also tried to search it from different pcs with different browsers
Thank you all
Solved! Go to Solution.
Accepted Solutions
04-06-2022 06:39 AM
Hi:
It is happening to me too.
Normally when you need drivers on these newer models, you have to get them from the base model's support page.
The 15-Db0011nl's base model is the 15-Db0000.
This driver page loads fine and has the drivers you need for your notebook.
PC portatile HP 15-db0000 Download di software e driver | Assistenza clienti HP®
04-06-2022 06:39 AM
Hi:
It is happening to me too.
Normally when you need drivers on these newer models, you have to get them from the base model's support page.
The 15-Db0011nl's base model is the 15-Db0000.
This driver page loads fine and has the drivers you need for your notebook.
PC portatile HP 15-db0000 Download di software e driver | Assistenza clienti HP®