• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-db0011nl
Microsoft Windows 10 (64-bit)

Hi,

 

The page of this product: 4JT08EA - 15-db0011nl, keeps loading forever, it's just me or it's something with this notebook?

 

This is the link that keep loading forever: https://support.hp.com/it-it/drivers/selfservice/hp-15-db0000-laptop-pc/20395843/model/22891588?sku=...

I also tried to search it from different pcs with different browsers

 

Thank you all

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

It is happening to me too.

 

Normally when you need drivers on these newer models, you have to get them from the base model's support page.

 

The 15-Db0011nl's base model is the 15-Db0000.

 

This driver page loads fine and has the drivers you need for your notebook.

 

PC portatile HP 15-db0000 Download di software e driver | Assistenza clienti HP®

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

It is happening to me too.

 

Normally when you need drivers on these newer models, you have to get them from the base model's support page.

 

The 15-Db0011nl's base model is the 15-Db0000.

 

This driver page loads fine and has the drivers you need for your notebook.

 

PC portatile HP 15-db0000 Download di software e driver | Assistenza clienti HP®

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.