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HP Recommended
HP 240 G4
Microsoft Windows 7 (32-bit)

I have formatted and re-installed my laptop lately. But I didn't have hp drivers so now i am having problems in playing videos and am unable to run games. Please help. My model is hp 240 G4. Windows 7, 32-bits.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

That is correct.

 

The next step is to double click on the file you downloaded and it should begin to run.

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

HP does not support your model for 32 bit operating systems.

 

What model processor does your notebook come with, and do you have just the Intel graphics, or the switchable AMD/Intel graphics?

HP Recommended

My model came with an operating system of windows 10, 64-bits. But due to lack of knowledge after I formated, I re-installed operating system of windows 7 32-bits. So from then on, I am having these problems. Is there any way I can fix this? And the recovery discs of windows 10 doesn't support 32-bits, so I can't run them to get what I had earlier. And yes, I still have intel graphics I think. How to check it? I don't know. Please help me.

HP Recommended

I need to know the model processor your notebook has...I'll assume your notebook just has the Intel graphics.  The Intel AMD option would be expensive.

 

Intel® Core™ i5-6200U with Intel® HD Graphics 520

(2.3 GHz, up to 2.8 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)1

Intel® Core™ i5-5200U with Intel® HD Graphics 5500

(2.2 GHz, up to 2.7 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)1

Intel® Core™ i3-5005U with Intel® HD Graphics 5500 (2 GHz, 3 MB cache, 2 cores) )1

Intel® Core™ i3-4005U with Intel® HD Graphics 4400 (1.7 GHz, 3 MB cache, 2 cores)1

Intel® Pentium® N3700 with Intel® HD Graphics (1.6 GHz, up to 2.4 GHz, 2 MB cache, 4 cores)1

Intel® Pentium® 3825U (1.6 GHz, up to 1.90 GHz, 2 MB cache, 2 cores)1

Intel® Celeron® N3050 with Intel® HD Graphics (1.6 GHz, up to 2.16 GHz, 2 MB cache, 2 cores)1

HP Recommended

My notebook has Processor Intel PDC 3825U @ 1.9 GHz, 500 GB SATA Hard disc and 4 GB DDR3 memory. This is the information about my notebook pc.

HP Recommended

Thanks.

 

Try the first driver on the left side of the page at the link below...W7 32 bit.

 

https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?produ...

HP Recommended

Ok, I downloaded the very first link. The one with size 64.10 MB right? And now what to do next?

HP Recommended

That is correct.

 

The next step is to double click on the file you downloaded and it should begin to run.

HP Recommended

Okay thanks. It worked! Thank you for the help! And I'll ask again if I need any help. Thanks again for the help!

HP Recommended

You're very welcome.

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