-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- tell me which driver to install to run games on laptop and f...

Create an account on the HP Community to personalize your profile and ask a question
09-02-2016 01:46 AM
I have formatted and re-installed my laptop lately. But I didn't have hp drivers so now i am having problems in playing videos and am unable to run games. Please help. My model is hp 240 G4. Windows 7, 32-bits.
Solved! Go to Solution.
Accepted Solutions
09-02-2016 11:56 AM
That is correct.
The next step is to double click on the file you downloaded and it should begin to run.
09-02-2016 07:35 AM
My model came with an operating system of windows 10, 64-bits. But due to lack of knowledge after I formated, I re-installed operating system of windows 7 32-bits. So from then on, I am having these problems. Is there any way I can fix this? And the recovery discs of windows 10 doesn't support 32-bits, so I can't run them to get what I had earlier. And yes, I still have intel graphics I think. How to check it? I don't know. Please help me.
09-02-2016 07:48 AM
I need to know the model processor your notebook has...I'll assume your notebook just has the Intel graphics. The Intel AMD option would be expensive.
Intel® Core™ i5-6200U with Intel® HD Graphics 520
(2.3 GHz, up to 2.8 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)1
Intel® Core™ i5-5200U with Intel® HD Graphics 5500
(2.2 GHz, up to 2.7 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)1
Intel® Core™ i3-5005U with Intel® HD Graphics 5500 (2 GHz, 3 MB cache, 2 cores) )1
Intel® Core™ i3-4005U with Intel® HD Graphics 4400 (1.7 GHz, 3 MB cache, 2 cores)1
Intel® Pentium® N3700 with Intel® HD Graphics (1.6 GHz, up to 2.4 GHz, 2 MB cache, 4 cores)1
Intel® Pentium® 3825U (1.6 GHz, up to 1.90 GHz, 2 MB cache, 2 cores)1
Intel® Celeron® N3050 with Intel® HD Graphics (1.6 GHz, up to 2.16 GHz, 2 MB cache, 2 cores)1
09-02-2016 09:44 AM
Thanks.
Try the first driver on the left side of the page at the link below...W7 32 bit.