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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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When technicians get a PC in for repair, they change settings so they can make those repairs.
What they are supposed to do, when they are done, is RESET the PC so that when the customer gets it back and opens it, they are presented with the Initial Setup again.
From your comments, it sounds like that was not done.
So, I have asked the forum Mods to have someone from HP contact you to set this right.
I am a volunteer and I do not work for, nor represent, HP
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