touchpad is not working, i am interested in installing touchpad driver

[charan1323]

i am unable to use my physical touchpad , hence i understand that there is no touchpad driver in my laptop and i want to install the touchpad driver

[VikramTheGreat]

Hi @charan1323,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP laptop’s touchpad is not working and you suspect the touchpad driver is missing, you can reinstall it by following these HP-recommended steps.

Step-by-Step: Reinstall Touchpad Driver on Windows 11

1. Use HP’s Official Driver Page

Visit HP’s support page to download the correct touchpad driver for your specific laptop model:

🔗 Official HP® Support

• Enter your laptop’s product number (e.g., 14-dw1024nr or 15s-eq2144AU).
• Go to the Driver – Keyboard, Mouse, and Input Devices section.
• Download the Synaptics, ELAN, or Precision Touchpad driver listed.
• Install and restart your laptop.

2. Use Device Manager to Reinstall Automatically

• Press Windows + X and select Device Manager.
• Expand Human Interface Devices or Mice and other pointing devices.
• Right-click any touchpad-related entry and choose Update driver.
• Select Search automatically for drivers.

If no touchpad is listed, click Action > Scan for hardware changes.

3. Enable Touchpad in Settings

• Go to Settings > Bluetooth & devices > Touchpad.
• Make sure the toggle is turned on.

4. Check BIOS Settings

Sometimes the touchpad is disabled at the firmware level.

• Restart your laptop and press F10 repeatedly to enter BIOS.
• Navigate to Advanced > Built-in Device Options.
• Ensure Touchpad is set to Enabled.
• Save and exit.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat