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‎07-21-2020 11:09 AM

HP Recommended

I have a dying HP G42 laptop and purchased a new HP ENVY x360. How do I transfer my data to the new computer?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2020 11:19 AM

HP Recommended

If you can get the G42 to boot up then copy the data to a USB drive.

 

If the G42 does not boot then I would suggest removing the hard drive and getting a USB adapter/housing for the drive so you can connect it to the Envy PC.

 

Third option is remove the Notebook Hard Drive and install it as a secondary device in a Desktop PC and then copy the data to a USB drive.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

View solution in original post

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1 REPLY 1

‎07-21-2020 11:19 AM

HP Recommended

If you can get the G42 to boot up then copy the data to a USB drive.

 

If the G42 does not boot then I would suggest removing the hard drive and getting a USB adapter/housing for the drive so you can connect it to the Envy PC.

 

Third option is remove the Notebook Hard Drive and install it as a secondary device in a Desktop PC and then copy the data to a USB drive.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.

Was this reply helpful? Yes No
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