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‎06-20-2025 05:39 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R04AV)
Operating System: Microsoft Windows 11

I have a brand new laptop pc, and I cannot get it to connect to bluetooth AT ALL.  It is very frustrating.

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2 REPLIES 2

‎06-20-2025 06:17 PM

HP Recommended

@Anita663 

 

What is the error message ? Where do you try to connect to ? Do you allow your device (earphone or something) to be DISCOVERABLE ?

 

Regards.

BH
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‎06-20-2025 07:41 PM

HP Recommended

trying to connect my mobile. when I add a device I receive error "troubleshoot Bluetooth connections".

 

ive mafe my bluetooth settings to automatic. still nothing.

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