cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
puneet2021
New member
6 4 0 0
Message 1 of 4
2,272
Flag Post

Solved!

unable to install hotkey support for windows 10 on hp website there is no software availiable

HP Recommended
elitebook 8470p
Microsoft Windows 10 (64-bit)

unable to install hotkey support for windows 10 on hp website there is no software availiable on hp software download section under elitebook 8470p windows 10 section. notebook wont update it from windows update too repeted denials.Capture.PNGCapture1.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,521 65,085 22,092 34,016
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

See if the W10 hotkey driver from my Skydrive folder works for you.

 

I have shared the link below.  Download, unzip and run the file labeled sp71790.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=cKMLhL

 

 

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
141,521 65,085 22,092 34,016
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

See if the W10 hotkey driver from my Skydrive folder works for you.

 

I have shared the link below.  Download, unzip and run the file labeled sp71790.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=cKMLhL

 

 

Was this reply helpful? Yes No
puneet2021
Author
New member
6 4 0 0
Message 3 of 4
Flag Post
HP Recommended

i dont believe it, it worked for me. thank you, could you please tell us which notebook model this software is made for so that in near future under any windows update if this version failed to work then we can easily download that model's software thanks again

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
141,521 65,085 22,092 34,016
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

HP used to have that driver on your notebook's support page, but for some reason, they removed it.

 

It was on all the xx70p and xx70b support pages

 

I had saved that file a while ago and I'm glad I did.

 

The only place you will be able to find it is from my link, or maybe a 3rd party website.

 

Save that file and keep it safe someplace.

 

If for some reason the hotkeys ever quit working, you may be out of luck.

 

You would have to try the hotkey driver from one of the 4x0 G1, 6x0 G1 or 8x0 G1 model notebooks, such as the 850 G1, and as of now they don't work on your older model.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation