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44tt
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Message 1 of 2
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warranty problems

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Notebook HP - 15-dw0113nl
Microsoft Windows 10 (32-bit)

hi, i wanna know some information about warranty. If i buy the notebook i ll have the warranty when i buy it or it starts in the store. For example i bought a notebook 1 month ago, but the warranty started  07/13/2019 it is normal?

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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@44tt

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community.


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