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Microsoft Windows 10 (64-bit)

HP stream 13- c002dx
win 10 upgrade - 27 gig HD removed all except forthe OS - the system needs additional 8 gig to complete upgrade. Any suggestions?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

> I only have 2GB free on my C drive and I also need 8GB to update Windows.

 

Correct.

 

> How much space would this free up (on average)?

 

I am not sure as to which "this" you are referring to.

 

> I'm afraid to delete all that and still not have the space to update.

 

See below, for a recipe of what to delete, and which Personal Files to "off-load" to a 16GB USB memory-stick.

 

> Would my notebook be messed up if I deleted all that stuff and still not be able to update?

 

In my personal experience, the short answer is "no".

_________________________________________________

 

 

1. Run the Windows "Disk Cleanup" application.  It will tell you how much space it will free.

2. Run it again, this time choosing "clean-up system files".  It will tell you how much space it will free.

3. If you use Google Chrome, open its "settings", and delete all "temporary Internet files".

4. In the "root" of the file-system for the 'C:' drive-letter, is there a 'WINDOWS.OLD" folder?

     If so, it is a previous release of Windows 10, and can be deleted, since you are about to upgrade to the newest release.

5. open an "administrative-level" command prompt.

 

Type: CD  "C:\Users\(your-account-name-goes-here)\AppData\Roaming\Microsoft\Windows\Cookies\Low"

and press ENTER.

 

Type: ERASE  *.TXT

and press ENTER.

 

Enter:  CD \Windows\Installer

and press ENTER.

 

Type: DIR /A

and press ENTER, to list the available disk-space, as the final line of the output.

 

Type: ERASE /F *MSI

and press ENTER, to delete previously-installed Windows Updates.

 

Type: ERASE /F *MSP

and press ENTER, to delete more previously-installed Windows Updates.

 

Type: DIR /A

and press ENTER, to list the available disk-space.

 

Are we there (8 GB) yet?

If not, how large are the folders for your Personal Files (Music, Documents, Pictures, Downloads)?

Can you copy them to an external backup device, such as a 16GB USB memory-stick,

and then "empty" those folders?  That should regain some more space.

 

Tell us the results.

 

P.S. On my Lenovo laptop, with a 120 GB SSD, and 4GB of RAM (not over 200GB and not 8GB), Windows 10 has successfully upgraded several times (to '1608', to '1703', and '1709') without any incidents.

Of course, YMMV -- "your mileage may vary".   :generic:

 

 

 

View solution in original post

22 REPLIES 22
HP Recommended

You won't be able to do an upgrade.

You will need to clean install.

HP Recommended

@dango109

 

Hello;

Allow me to welcome you to the HP forums!

 

I've heard that you can use a 32GB USB stick, or 32GB memory card (whichever your model can take) to serve as the working space for Windows Updates -- but I don't have access to one, so I can't confirm that.



Good Luck

 



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

> the system needs additional 8 gig to complete upgrade. Any suggestions?

 

1. Run the Windows "Disk Cleanup" application.  It will tell you how much space it will free.

2. Run it again, this time choosing "clean-up system files".  It will tell you how much space it will free.

3. If you use Google Chrome, open its "settings", and delete all "temporary Internet files".

4. In the "root" of the file-system for the 'C:' drive-letter, is there a 'WINDOWS.OLD" folder?

     If so, it is a previous release of Windows 10, and can be deleted, since you are about to upgrade to the newest release.

5. open an "administrative-level" command prompt.

 

Type: CD  "C:\Users\(your-login-name-goes-here)\AppData\Roaming\Microsoft\Windows\Cookies\Low"

and press ENTER.

Type: ERASE  *.TXT

and press ENTER.

 

Enter:  CD \Windows\Installer

and press ENTER.

 

Type: DIR /A

and press ENTER, to list the available disk-space, as the final line of the output.

 

Type: ERASE /F *MSI

and press ENTER, to delete previously-installed Windows Updates.

 

Type: ERASE /F *MSP

and press ENTER, to delete more previously-installed Windows Updates.

 

Type: DIR /A

and press ENTER, to list the available disk-space.

 

Are we there (8 GB) yet?

If not, how large are the folders for your Personal Files (Music, Documents, Pictures, Downloads)?

Can you copy them to an external backup device, such as a 16GB USB memory-stick,

and then "empty" those folders?  That should regain some more space.

 

Tell us the results.


-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

 

 

 

 

HP Recommended

windows 10 upgrades are RARELY successful unless you have the following:

 

1) about 200GB free space

2) at least 8GB ram

3) At minimum an intel core i3 or equivalent AMD cpu

4) An accellerated graphics card that uses it's own vram (the Intel HD chip used on many laptops is horribly slow but it will run barely acceptably with a core i5 an 8gb ram)

 

For 4GB ram machines you can often try installing windows 10 32 bit but IMHO it is far easier to add ram.

 

The Microsoft "minimum requirements" were written by marketing people who are just trying to snooker people into installing win10.

HP Recommended

@PortlandiaIT

 

I think you mean "20GB" of free disk space, not "200GB", right?

 

As to the need for a separate graphics card, I have recently done v1709 Upgrades and two PCs with onboard Intel graphics and they both came off without a hitch.

 

I found I had the most problems, and most frequent failures, installing Upgrades on older PCs that came with Win7 preinstalled, regardless of the free disk space or graphics chipset. As the Win10 Versions got newer and newer, the failure rates got higher and higher.

 

There is an ongoing dispute whether or not MS has raised the minimum hardware requirements for each new Version of Win10.  I think they HAVE because, otherwise, I have no explanation for why PCs that were upgraded to Win10 two years ago should start failing Version Upgrades, beginning with the CU early last year.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

No I meant 200GB not 20GB.

 

When I mean successful win10 update I mean creating a machine that is running win10 and is a pleasure to use.  Not a machine that is running win10 and is a constant source of irritation because every time you want to do anything you got to spend 2 hours housecleaning, or is so ram restricted that you have to wait 30 minutes for it to boot or whatever.

 

I'm an older tech and I don't have as much time to live left as you younger bucks.  I decided a long time ago that my remaining time is more important than wasting 4 hours looking at a progress bar crawl because the customer is too cheap to drop $80 into a 4GB DIMM to put a machine up to where it is responsive.

 

If you want to spend all day long downloading ISOs and burning them to USB sticks and all of that just to prove you are the worlds greatest tech and can manage to cram a 10 install into 20GB free space, be my guest.  When I see a customer bring in a machine like that I tell them "I'm not going to work on this one unless you let me sell you a brand new 500GB laptop disk"   The customers too cheap to do that leave, but quite a lot say "OK whatever" then I get kudos from them a week later saying how much faster their machine is.  Well duh, the new disk has 50% free space so the NTFS algorithm can actually work properly and a gigantic hardware disk cache compared to the crummy old 200GB disk it replaced.

 

What is your time worth?  I value mine so I have little tolerance for slow PCs.  Yes it may seem a lot to drop $200 into hardware updates but you will get that money back in spades every time it only takes a second for a window to open than 20 seconds over the next year that you use the machine.  Plus you won't have to fork out for doctor bills to fix your high blood pressure caused by the constant urge to pick up the machine and throw it through the window.

HP Recommended

@PortlandiaIT

 

Sorry, I thought you meant "20GB" because that is the amount that Microsoft tells folks they need in order to do these Version Upgrades.

 

But, ALL the PCs I have Upgraded successfully had 50GB or more of free space, so I can't confirm that 20GB would actually work.  I never said I COULD do this, and I really would not want to try.

 

I maintain a bunch of PCs for my extended family, but around here, a new PC ranges from $500 - $700, and my family members simply don't have that kind of money to put into a new PC -- so, I help them out by doing hardware and software upgrades to their existing PCs.

 

Most recently, I put SSDs into their PCs and that improved performance a lot, so now, instead of waiting several minutes for their PCs to boot to the desktop, I only have to wait a few seconds.  That requires a lot less time on my part to service their PCs.

 

And, much as I would wish it, I'm not a "younger buck" as I've been retired for several years, now.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

"A new PC ranges from $500 to $700"

 

$379 for a new 8GB laptop with a 1TB disk and 17 inch screen right here:

http://store.hp.com/us/en/pdp/hp-laptop-17z-best-value-touch-optional-2yn36av-1

and that one has the Radeon video chip which is faster than the Intel HD chip.

 

A new $500GB laptop disk from Best Buy is $50

 

DRAM for most DDR3 laptops made within the last 5 years can be gotten cheaply off EBay if you are careful in your selection of it.  (a lot of people selling dram like to make it look larger than it is)

 

The win10 upgrade is free from win7 & win8 , even today if you know the trick to installing it.

 

And the entrance of tablets into the market has caused a lot of people to sell older laptop hardware cheaply.  I picked up a used HP laptop from a local "used computer donation" store last year, core i5, 4GB ram, TPI chip, the works, for about $200. The extra 4GB chip was $30 off Ebay to put it to 8GB.   It came with Linux on it but was easy enought to wipe and reload 7 on.

 

It's a paradise out there right now for inexpensive gear.

 

HP Recommended

@PortlandiaIT

 

I should have clarified my comment with "new Desktop PC" because the folks I support already have laptops and are only interested in upgrading their desktops (1) with Win10, and (2) with the latest security updates.

 

I made the initial comment because I genuinely thought your "200GB" was a typo -- which it clearly was not.

 

I'm not disputing what you are saying, but this thread has evolved into a debate -- and I am not interested in continuing that.



I am a volunteer and I do not work for, nor represent, HP
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