• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavillion dv 2000-2500
Microsoft Windows 7 (64-bit)

please can you provide me with the link of the drivers for the infrared remote control, the vista drivers and the available win 7  64 bit drivers are not working ( the only working button is the share screen projector button) 

no response in presentations, windows media center, nor volume. 

 

the device that i have is:

 

model name : HP pavilion DV 2500 notebook PC

serial number : (removed content)

product number: GS846UAR#ABA 

 

rc unit number parameters:

RC1762307/01

3139 228 53391

HP SPS: 464793-001

HP:HSTNN-PRO7

RC6 IR

CP12 20946 B 006521 REV B

 

thank you

 

4 REPLIES 4
HP Recommended

Hi,

 

Have you tried the driver below?

 

ENE CIR Driver - Windows 7

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

yes dear, just tried it and it is the same. only the projector button is working

restarted the computer and still the same

HP Recommended

Hi,

 

The only further suggestion I have would be to try the alternative version of this driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

sorry, but this (http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe)  also didn't help solve the problem .

thanks any ways 

 

is there any HP representative that could help please 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.