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- windows 7 drivers for the remote control (infrared)

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02-27-2017
03:33 AM
- last edited on
02-27-2017
08:18 AM
by
Duane_D
please can you provide me with the link of the drivers for the infrared remote control, the vista drivers and the available win 7 64 bit drivers are not working ( the only working button is the share screen projector button)
no response in presentations, windows media center, nor volume.
the device that i have is:
model name : HP pavilion DV 2500 notebook PC
serial number : (removed content)
product number: GS846UAR#ABA
rc unit number parameters:
RC1762307/01
3139 228 53391
HP SPS: 464793-001
HP:HSTNN-PRO7
RC6 IR
CP12 20946 B 006521 REV B
thank you
02-27-2017 05:27 AM
Hi,
Have you tried the driver below?
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
02-27-2017 06:16 AM
Hi,
The only further suggestion I have would be to try the alternative version of this driver on the following link.
http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
02-27-2017 10:04 AM
sorry, but this (http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45045.exe) also didn't help solve the problem .
thanks any ways
is there any HP representative that could help please