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‎08-16-2021 01:20 PM

HP Recommended
Product: HP 14s-fq0000 Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

i bought this notebook and when i tried to download some drivers i met a problem on the way. HP center suggested me a several variants of hardware. AIDA 64 doesnt tell me witch SSD used in my laptop Toshiba or Intel HP, the same situation with over hardware. What can i do?

Category:
2 REPLIES 2

‎08-16-2021 02:11 PM

HP Recommended

like that 

 

photo_2021-08-16_23-09-50.jpg

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‎08-19-2021 12:00 PM - edited ‎08-19-2021 12:00 PM

HP Recommended

Hi@xarolink, Welcome to the HP Support Community!

 

We understand that there are some issues with drivers. Please let's know what's the issue, So can share the right troubleshooting steps.

 

You can try updating the drivers on your PC using an HP support assistant.

 

Refer to this article to know more information about using HP support assistants.

 

Hope this helps! Keep me posted.  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Have a great day!  

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