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11-12-2025 02:15 PM
Unsupported modules detected
Please update to the latest version of the HP Wolf Security Console in order to safely load the following module(s):
• HP.SecurityDashboard.KryptonModules
what can i do
virsion instaled11.1.2.699
12-22-2025 08:44 AM
@smsm9997
Thank you for reaching out to the HP Support Community.
If you encounter an error stating that there are unsupported modules detected, such as "HP.SecurityDashboard.KryptonModules," and you are advised to update to the latest version of the HP Wolf Security Console, here are the steps you can follow:
- Verify Current Version: Confirm the version of the HP Wolf Security Console you currently have installed. In this case, it's noted as version 11.1.2.699.
- Check for Updates:
- Visit the HP Support website and navigate to the Software and Drivers section.
- Enter your device's serial number or model to find the appropriate updates for your machine.
- Look for the latest HP Wolf Security software available under the "Software-Security" category.
- Download and Install Updates:
- Download the latest version of the HP Wolf Security Console and any related modules. This will ensure compatibility and functionality.
- Follow the on-screen instructions to install the updates. It is usually a straightforward process that may require you to restart your PC.
- Verify Installation:
- After installation, open the HP Wolf Security Console.
- Check to see if the modules are now loaded without issues.
Do keep us posted on whether these steps resolve the issue. We’ll be happy to assist you with the next steps.
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