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rsjo
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Message 1 of 2
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won't print color photos

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some how i downloaded onedrive and mt photos were put on it went to print a photo and it came out in black and white, the photos are the only thing that won't print in color.

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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@rsjo, Welcome to the HP Support Community!

 

Have you used any other application to print photos and check if the issue persists?

Check the print settings before printing and make sure the color option is selected.

To know how to print photos from a Win PC, click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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