Некорректное отображение шрифтов и некоторых программ

[Incheet]

Некорректно отображаются шрифты в некоторых приложениях и их масштаб. В настройках стоит рекомендуемое масштабирование (125%), сглаживание шрифтов включено, перепробовал уже все варианты. Некоторые частично решают проблему, но приложения становятся маленькими и шрифты не везде четкие. 
На форуме Microsoft говорят обращатся в поддержку производителя ноутбука. 
В чем может быть проблема и как ее решить (драйвера стоят самые последние)?

[rick-s]

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Thank you for your understanding.

[Incheet]

Fonts in some applications and their scale are not displayed correctly. In the settings there is recommended scaling (125%), font smoothing is enabled, tried all the options. Some partially solve the problems, but the applications become small and the fonts are not always clear.
At the forum, Microsoft says to appeal in support of the laptop manufacturer.
In what there can be a problem and how it to solve (drivers the most recent)?

[Riddle_Decipher]

@Incheet

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

As I understand the fonts in certain applications and their scale aren't displayed correctly,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

• Have you ensured the ClearType text is turned on for better font visibility?
• Did you select a customer scaling level using the windows settings?

While you respond to that, here's what you need to do:

1. Right-click on the desktop and select Display settings


 

2. Click "Advanced display settings" at the bottom of the settings window.
 

3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.
 

Once you've ensured the right or preferred resolution has been selected, Select the below option:

You could go through these settings to select the preference that suits your needs the best,

If you've done all of the above and yet the issue persists or you are unable select any of these options, please create a new user account and check if that works fine (Ensure its an administrator account).

( Я надеюсь у тебя хороший день! (Это размер моего русского языка - с помощью переводчика Google, я чувствовал себя хорошо написав на русском языке для изменения 😉 ) - I hope you have a good day! (This is the extent of my Russian - using the google translator, felt good writing in Russian for a change 😉 )

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[Incheet]

I tried all the options and nothing helped.

[Barachiel]

@Incheet,

Thank you for responding,

It's great to have you back 😉

It looks like you were interacting with @Riddle_Decipher, but he is out for the day & I'll be glad to help you out, 

I'm the Barachiel & I'm at your service.

If that's the case, You may try performing a Microsoft push button reset, which will take the computer back to factory settings.

Please back up the data, to be in a safer side.

Follow this document https://hp.care/2GLz9B5 which will provide you step by step instructions to perform the same.

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

[Incheet]

The laptop did not have windows when buying. So this problem has nothing to do with the settings.

[Riddle_Decipher]

@Incheet

Thank you for responding,

It's great to have you back 😉

If you mean the device came with free dos,

I urge you to obtain the recovery media using this link: https://hp.care/2qP2Lqh

And if you aren't able to get it online, you could contact HP to get the OEM version of windows recommended for your device and this should fix the issue.

HP Support can be reached by clicking on the following link:  

1) Click on this link - https://hp.care/2moMFSc

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!

[Incheet]

And how exactly can I get a free version of windows?

[Riddle_Decipher]

@Incheet

Thank you for responding,

It's great to have you back 😉

I'm afraid there's nothing free in this world, that said, if you have a MSDN account, you could get a beta version or others depending on availability, you can check more about that here: 

https://hp.care/2ISkdXG

(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond by support boundaries, please ignore the ads and take only the free suggestions)

I hope that answers your queries, feel free to post anything else you need answers for.

If you would like to thank us for our efforts to help you, 

 feel free to give us a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution" button.

Have a great day!