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‎09-06-2022 07:26 PM

HP Recommended
Operating System: Microsoft Windows 11

Can the 15‑ef1004ds display video from the usb-c port? If not is there a docking station that will work with it?  

2 REPLIES 2

‎09-06-2022 07:56 PM

HP Recommended

Hello @B302 

Sorry to hear that you are having problems ... I would like to help you.

Answer: No, USB Type-C is data transfer and charging only.

 

(1) Read the --->>> User Guide

Page 3

Page 4 Chapter 2 Getting to know your computer

 

ub6424_0-1662515464949.png

 

ub6424_1-1662515564904.png

 

(2) Use <HDMI> to connect video and audio

 

Good luck

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‎09-06-2022 10:33 PM

HP Recommended

@B302 

 

The specs of your machine is

 

               https://support.hp.com/au-en/document/c06672548

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

If you wish to connect 2 external monitors (only), you can use


     Monitor 1: HDMI direct cable,

     Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                    USB to HDMI Adapter

 

For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
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