180-230 fps and now: fix 60

[Bartacia]

Dear Hp

I have problem with the fps. Yesterday when i was playing with games the fps was 180-230. And today i don t know what happened but when i started to play with the games my fps was only 60. I tried to change the settings value of the gpu card. I changed the graphics setting from high to low everything after nothing happaned.  I don t know what happaned please give me advice.

I tried to use these options but nothing happaned:

- I opened the omen central and i tried the all options: comfort, default, performance

- I have overheat problem when i am playing with max graphics i changed the cpu power to 25W and the tempareture right now.   I set up the default settings again (no power limit) and my fps still 60....

- i switched off the v-sync ....still 60 fps...

-I swiched off the xbox services and gamedvr.... still 60 fps..

Please help for me.    

[The_Fossette]

@Bartacia,

Welcome to the HP Support Community!

I reviewed your post and I understand that you are facing FPS drop issues when playing games.

Don’t worry, I assure you I will try my best to get this sorted.

• Is it one game or several, which one?
• Did this happen after a recent Windows update? If so, could you try rolling Windows back to a restore point prior to the update?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!