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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎09-22-2025 06:47 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi, I have a problem with two-finger scrolling on my HP EliteBook 745 G6 laptop. It used to work fine, but now it doesn't. I've tried everything: updating drivers, updating Windows (I'm using Windows 10 Pro, version 22H2), and checking the settings. In the Windows settings, I only see the "touchpad sensitivity" option, but no other touchpad features. This was never an issue before with the same version of Windows. However, I had a problem with the device, so I reinstalled Windows (the same version). Do you have any other solutions I can try to fix this?

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