2021 HP Omen 17, cannot adjust screen brightness

[Harleyrk09]

I just purchased this laptop and right away noticed I cannot adjust the screen brightness. It is on maximum brightness and no matter what I try I cannot change that. I have tried removing and reinstalling drivers, rebooting the laptop, etc. Any help would be appreciated. I Have tried to go to advance power settings and change brightness there was no option under display to dim or change brightness.

[praveenbv]

@Harleyrk09, Welcome to HP Community!

Apologize for the issue with the display. We understand it's a new notebook lets try a few troubleshooting steps to fix the issue.

Step 1: Open the “Control Panel” in the start menu.

Step 2: Find the click on “Power Options”.

Step 3: Click “Change plan settings” next to the current power plan.

Step 4: Choose “Change advanced power settings”.

Step 5: Scroll down and locate the “Display” and expand it for “Enable adaptive brightness.”

Download GEFORCE EXPERIENCE updates the gaming drivers.

Turn on Game Mode. Game Mode is a new feature in Windows 10 Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.

Press the Windows key and G to open the Game bar.

In the game bar, click Settings.

Click the check box next to the game title to enable Game Mode for that game.

Plug notebook PCs into an AC adapter to give the graphics card more power.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Harleyrk09]

None of that worked and you took to long to answer, I have already traded the HP laptop in for a Dell.