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‎12-15-2016 09:40 AM

HP Recommended
Product: hp envy 15t
Operating System: Microsoft Windows 10 (64-bit)

after installing windows 10 2wsx keys do not work on keyboard also function and shift keys work intermittently

1 REPLY 1

‎12-15-2016 06:44 PM

HP Recommended

Hi @roborob

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that some of the keys are not working after windows 10 upgrade.

 

I’d love to help!

 

Follow the steps in the below link to fix this issue.

 

http://hp.care/2eAwv2U

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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