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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- 3 displays not working is it a driver

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12-05-2021 09:10 AM
Hi,
I have HP Elitebook 2570p, I want to extend to 1 built in + 2 displays. 2 Displays are connected via DisplayPort, which are connected to computer using adapter. Settings are not seeing the third monitor, but are acting like those two monitors are one. Both monitors are active, however they are displaying the same (as they were clones of each other).
I was looking for solution and it seems like current driver for graphic card Intel-HD-Graphics-4000 does not support 3 displays. Do you have any experience with this situation? Can I find in some official source driver which seems to solve this problem but is old: driver version 9.17.10.3040 ?
Any other suggestions?
Tomas
12-05-2021 01:34 PM
The specs of your machine is
https://support.hp.com/au-en/document/c03412731#AbT3
It has
DisplayPort | Supports resolutions up to 2560 x 1600, 30-bit color depth at 60 Hz, and full HD (1920 x 1080) monitors, 24-bit color depth at 120 Hz |
VGA | Port supports resolutions up to 2048 x 1536 at 75 Hz, and lower resolutions at up to 100 Hz |
What is the resolution of your monitors ? 2 monitors are too much for its display port.
You can connect 1 monitor using Display port and 1 monitor using native (connection) VGA port.
Regards.
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12-06-2021 01:48 AM
Hi Banhien,
resolution of my monitors is 1920x1080, 60Hz. They are supposed to work.
When connnected via VGA and Display Port - only one monitor is acitve, the second cannot be found.
What do you think about the Driver rollback solution. May this work?
Tomas