4 Lines on the screen

[SA228]

4 lines on my screen of HP Laptop 15s-fr2xxx

[Kuroi_Kenshi]

Hi @SA228,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding lines on the screen of your HP Laptop 15s-fr2xxx!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check the Graphics Driver

Update Graphics Driver: Outdated or corrupted graphics drivers can cause display issues. Ensure your graphics driver is up to date.

• Go to the HP Support website to download the latest drivers for your specific laptop model.
• You can also use Windows Update to check for any available updates for your graphics driver.

Reinstall Graphics Driver:

• Go to Device Manager by right-clicking on the Start menu and selecting "Device Manager."
• Expand the "Display adapters" section, right-click on your graphics driver, and select "Uninstall."
• Restart your laptop, and Windows should automatically reinstall the driver. You can also manually reinstall it from the HP website.

Check Display Settings

Adjust Resolution Settings: Sometimes incorrect resolution settings can cause display issues.

• Right-click on the desktop and select "Display settings."
• Make sure the resolution is set to the recommended setting for your laptop.

External Monitor Test: Connect your laptop to an external monitor to check if the lines appear on the external display.

• If the external monitor displays properly without lines, the issue might be with the laptop’s screen itself.

Check for Hardware Issues

Physical Damage Inspection: Examine the screen for any signs of physical damage, such as cracks or liquid intrusion.

• If there are visible signs of damage, it might require professional repair.
• Vertical Lines: Often indicative of a hardware issue with the display panel.

• Black Spots: Could worsen over time, indicating potential damage.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,