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Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
HP Recommended

A blinker on a black screen

 

1 REPLY 1
HP Recommended

Hi @Virus5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

 If your HP PC shows only a blinking cursor (underscore) on a black screen, it typically indicates a boot issue. Here are the steps to troubleshoot and potentially resolve it:

Step-by-Step Troubleshooting

1. Perform a Hard Reset

  • Turn off the laptop.
  • Disconnect all external devices (USBs, printers, etc.).
  • Unplug the power adapter.
  • Press and hold the power button for 15 seconds.
  • Reconnect the power and try turning it on again.


2. Check BIOS Boot Order

  • Turn on the PC and immediately press Esc repeatedly (once every second) until the Startup Menu appears.
  • Press F10 to enter BIOS Setup.
  • Go to System Configuration > Boot Options.
  • Ensure the internal hard drive is listed first in the boot order.
  • Save and exit (usually F10 again).


3. Run HP Hardware Diagnostics

  • Turn on the PC and press Esc, then F2 to open HP PC Hardware Diagnostics UEFI.
  • Run the System Tests > Quick Test or Hard Drive Test to check for hardware issues.


4. Try Booting into Recovery Mode

  • Turn on the PC and press F11 repeatedly to access Windows Recovery Environment.
  • If successful, choose Troubleshoot > Advanced Options > Startup Repair

 

I hope this helps.

 

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.