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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Example: 15-da0077X

In my laptop there is a blue horizontal line coming on the task bar.

1 REPLY 1
HP Recommended

@nit2 Thank you for posting on HP Community,

For an accurate solution I'll need more details:

  • Could you attach a picture or screenshot of the blue horizontal lines? so we know exactly what we are dealing with?
    • Is it only on the task bar?
  • Have you attempted any steps on your own before posting on the HP Forums?
  • Did you run a hardware test on the computer using the F2 key during a restart?

In the meantime, please try with an alternate/external monitor to check if the line appear on it as well, so we know if this is either a hardware or a software issue, and if you don't have access to a monitor or TV, please check if the issue appears on the BIOS screen by tapping on the F10 key during a restart.

 

Please reply with the details for further assistance.

Eager to help!

 

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feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


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