• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP 17 Laptop PC 17-c2000 (4V793AV)
Microsoft Windows 11

There is a small crack developing on the left upper side of the palmrest. Any idea how to prevent its expansion?

 

 

photo_2025-09-04_21-33-14.jpg

1 REPLY 1
HP Recommended

@Erfankt, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Dealing with a developing crack on the palmrest of your HP 17 Laptop PC can be concerning, but there are steps you can take to prevent it from expanding further:

Minimize Pressure and Handling: Try to avoid putting pressure on the affected area. Be gentle when using the laptop and avoid resting your wrists or any heavy objects on the cracked palmrest area.

Use a Protective Skin or Cover: Consider using a laptop skin or cover that can provide some level of protection and distribute pressure more evenly across the surface.

Temperature Control: Ensure that your laptop is not exposed to extreme temperatures, as fluctuations can exacerbate cracks in plastic components.

Repair Option: If the crack appears to be growing, or if it poses a risk to the internal components of the laptop, it might be best to have it assessed by an HP-authorized service provider. They can offer repair or replacement options that can prevent further damage.

Regular Maintenance: Keep the laptop clean and free of dust, as debris entering through the crack could cause additional problems.

 

Addressing the crack early and considering these steps can help maintain the integrity of your laptop and prevent the issue from worsening. For a definitive solution, professional assessment and repair might be necessary, especially if the crack affects the functionality or safety of the device.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.