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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: A gray box on my screen

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12-11-2018 01:20 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
To provide you with an accurate solution, I'll need a few more details:
Could you please help me with the exact model name or the product number.
Send the screenshot of the of the screen to assist you better.
Keep me posted!
Cheers:)
Raj1788
I am an HP Employee
12-11-2018 02:52 PM
Thank you for getting back to me on this issue. I tried several things but finally rebooted my computer and the grey box disappeared. I am all set at this point. If the issue occurs again, I'll take a screen shot and re-post the issue. Thanks again.
12-11-2018 06:50 PM
I am glad that you glad that you found the solution for what you were looking for.
Please feel to get back to us for any other technical issue.
Have a great day!
Cheers:)
Raj1788
I am an HP Employee