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HP Recommended
Microsoft Windows 10 (64-bit)

Few days ago I noticed a long horizontal pink line on top of my screen . Initially I ignored thinking that one thin line does not affect much but gradually when I start my laptop it started getting bold as number of lines started getting increase. Now when I starts my laptop sometimes 1 or 2 more lines appears sometimes the lines remains same like the last time when I had shut downed the laptop . One more thing around 1 or 1.5 years ago my screen corners started getting black. Now what should I do ?WhatsApp Image 2025-04-08 at 12.37.22_53ae0011.jpgWhatsApp Image 2025-04-08 at 12.37.20_7646c355.jpg

2 REPLIES 2
HP Recommended

@Harsh2005, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Connect your laptop to an external monitor or TV using HDMI or another compatible cable.

If the pink lines and black corners appear on the external monitor as well, then the issue is likely with your laptop.

 

Also, refer to this guide: HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards, 

Garp_Senchau
I am an HP Employee

HP Recommended

No there is no pink lines or black corners appear on external monitor. Will I have to replace my screen now ? How to know the price then ? And sorry for the late reply.

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