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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: AMD Dual Graphics driver for Windows 10

Create an account on the HP Community to personalize your profile and ask a question
07-29-2015 01:04 PM
At first, my Radeon HD 6470M in Device manager detects as Radeon HD 7400M series (with an exclamation point inside a triangle nearby)
Secondly, as you might guess, it doesn't work.
I tried to solve this problems directly from Device Manager, installing drivers automatically, triangle missed, but after reboot PC it reappears. Also I tried to install various versions of Catalyst (for Windows 7, 8, 8.1, 10, from AMD official site, from HP site for my notebook, from unofficial resources) but problem remains.
What I supposed to do? Will you release drivers for Windows 10 or I can throw my computer in the trash?
Thanks for any help, because built-in Radeon HD 4200M can't even play 720p on YouTube.
07-31-2015 01:13 PM - edited 07-31-2015 01:15 PM
found my solution when asking on amd forum
https://community.amd.com/thread/184756
read the last post, idk if it will help but worth a read i guess
08-13-2015 12:37 AM
Same problem here with HP Pavilion 15 n201ax
Previous it showed 2 drivers in the Display Adapter section
as - >>AMD Radeon HD 7620G+ AMD Radeon HD 8600M
and >>AMD Radeon HD 8600M
I tried different versions of Catalyst but now it just shows AMD Radeon HD 7620G and after rebooting, it comes up with an asterisk mark
I Dont even even the options of Configuring the graphics card when i right click on desktop.
It just shows the AMD Catalyst Control Center which brings up options only for the processor.
This is seriously getting annoying!
09-19-2017 05:21 AM
Hi I had the same problem and I fixed it the folowing way.
1º Install direct X 3.5.
2ºNow you have to block windows update, you do this by going to ->Services->windows update->desabilitate.
3ºDownload DDU(use it to make a clean instalation of Your drivers. http://www.guru3d.com
4ºDownload The driver from Hp website and install.
Thats all hope its helpfull!!