AMD Radeon HD8400 /R3 Series and 8600M Series mouse lagging after last update in windows 10

[zoheirhassani]

AMD Radeon HD8400 /R3 Series and 8600M Series mouse lagging after last update in windows 10

if you downgrade to first update or you disable one cart graphic in device meneger so working perfect but when you do update your graphic cart or enable graphic number 2 in device meneger so your mouse lagging after 5 secound

pavilion 15-n018so

[A4Apollo]

Hey there! @zoheirhassani, Thanks for stopping by the HP Support Forums! 

I understand you have touchpad issues after updating the windows on your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Excellent description and a great diagnosis done. It is greatly appreciated.

Update the BIOS and touchpad drivers on your PC and check if it helps.

Update the BIOS using this link. Click Here

Also, update the touchpad drivers using this link. Click Here

Try the steps recommended below.

Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> USB Selective Suspend Setting -> Disable (both)

Control Panel -> Hardware & Sound -> Power Options -> Change Plan Settings (of current selected plan) -> Change Advanced Power Settings -> PCI-Express -> Link State Power Management -> Disable (both)

Also, Try updating the BIOS and chipset driver on your PC and check if it helps.

You can try updating the drivers using HP support assistant.

Refer this article to know more information about using HP support assistant.

If the issue still persists after trying out the steps try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

Refer this article to further troubleshoot lock up or freezing issues with PC. Click Here

Let me know if this helps! 
Have a pleasant day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[zoheirhassani]

Not working. i need new update to cart graphic. 

2 cart graphics fighting after last update and my mouse lagging if i go

Device manager/Display adaptors/amd radeon hd 8400/update driver/browser my computer for this driver software/let me pick from a list of available .../ and choose first update (22.19.162.4[4.24.2017]) and next to installl so i dont have freezing.

So vi need new update to cart graphic and fix that

Thanks

[A4Apollo]

@zoheirhassani, Thanks for your prompt response and time.

I appriciate your efforts for trying out the steps.

As you mentioned the issue still persists after trying out the steps.

Uninstall the graphics driver from device manager and install the driver using AMD auto detect utility to install the latest version of graphics driver on your PC.

Download the AMD autodetect utility using this link. Click Here

Let me know if this helps!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[zoheirhassani]

Chacked

Freezing mouse, please new update to this laptop

[A4Apollo]

@zoheirhassani, Thanks for your response.

Did you try updating the drivers as suggested from my previous post?

If the issue still persists after trying out the steps. Try performing a push button reset on your PC.

Refer this article to know more information about performing a push button reset. Click Here

Have a pleasant day ahead!

Take Care! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[zoheirhassani]

Yes, and freezing Again 😔

[A4Apollo]

@zoheirhassani, I understand your concern and situation.

The only option I can suggest is to perform a system reset as suggested in my previous post.

Take Care! 🙂

[johnny1974joe]

I have this model HP Notebook - 15-g206ng, same lag with mouse cursor. I unistall video driver and i install original video driver from here: https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/7486438/model/7709377?ssfF... . Problem solve!