• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎01-10-2019 03:41 AM

HP Recommended
Product: HP Probook 470 G2
Operating System: Microsoft Windows 7 (64-bit)

After I have installed the display driver sp85673 there is an mistake shown in the device manager.

If I try to actualize the display driver I am told, the best driver is installed. Why then the exclamation mark?

Which driver have I to use?

 

Thank you for your help

 

Felix7

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-10-2019 04:23 AM

HP Recommended

Welcome to the HP Support Community @Felix8

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71235.exe

 

Install and reboot.

 

REO

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎01-10-2019 04:23 AM

HP Recommended

Welcome to the HP Support Community @Felix8

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71235.exe

 

Install and reboot.

 

REO

Was this reply helpful? Yes No

‎01-12-2019 06:20 AM

HP Recommended

Thank you very much for your help!

Was this reply helpful? Yes No

‎01-12-2019 06:24 AM

HP Recommended

Your very welcome @Felix8

 

REO

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.